Payment & Shipping

Payment:

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Bonus for Australian Customers:
All Australian customers using "PayPal Here" to purchase from us will get either a 10% discount or free postage Australia wide on all items purchased.
Just let us know which discount you prefer.

 

Methods of Payment -

  • PayPal Here - Phone payments can now be taken for MasterCard & Visa Debit/Credit Cards, these payments are processed through our "PayPal Here" debit/credit machine.
    We now offer our customers either a 10% discount or free postage Australia wide on all items purchased when payment is made over the phone using "PayPal Here".
  • PayPal Here - MasterCard & Visa Debit/Credit Card payments can now be taken through our "PayPal Here" debit/credit machine. We can process payments via Tap & Go, Chip Reader or Card Swipe.
    We now offer our customers either a 10% discount or free postage Australia wide on all items purchased when payment is made using "PayPal Here".
  • PayPal - Provides you with additional security and convenience, allowing you to speed through the checkout process by skipping steps such as entering your billing and shipping addresses or credit card details.
  • Direct bank deposit – payment can be made directly into our business bank account, details of which will be provided when you checkout of your shopping cart.
  • Cash on pick-up.

 

Shipping:

All postage, insurance and handling fees are calculated by our site at checkout using the current Australia Post rates.

Australian orders – Each item will be shipped via Australia Post Registered Mail, insured & signature required on delivery.

International orders - Each item will be shipped via Australia Post Registered Post International, insured & signature required on delivery.

 

Packaging:

We pride ourselves on our excellent packing, all items will be carefully wrapped in bubble wrap, placed in a cardboard box & then surrounded by foam capsules, the box is then sealed & wrapped in bubble wrap, this box is then placed in a second cardboard box (double boxing). This second box is then sealed with red tape that displays “Fragile” in bold black letters, the words “Fragile” are clearly displayed on the box.

As part of our service to our customers we do not charge for packing & materials, these costs are absorbed by us & we do not make any profit on our postage & shipping, we only charge the current Australia Post rate.

Our aim is for you to receive the item in the same condition as it was when we packed it.

If it is possible to reduce the postal charges we will endeavor to do so, we are also willing to discuss any other preferred methods of postage if required.

 

Return Policy:

All sales made through the Stasch Collectables Website are subject to Stasch Collectables return policy. At Stasch Collectables, your satisfaction is our utmost concern. We stand behind our products, our service and you, the collector or trader. When you receive your order, if you are not completely satisfied with your selection you may return or exchange it as long as we are notified in writing within 14 days of receipt. When returning an item, please use suitable packing materials. Items damaged during return shipment due to inadequate packaging will not be accepted.